Terms & Conditions

We accept PayPal, credit card, bank-in cash and bank transfer as a payment method. PayPal payment system
supports Mastercard, Visa, Discover and American Express.If you use bank-in cash or bank transfer as payment
method, please send us the bank slip copy via email within 2 days for confirming your order.

Order Completed
Our system will send you an e-mail within 10 minutes to confirm your order and shipping address.

Delivery Details
Your order will be normally shipped within 2 working days after confirmation of your payment, there is no
tracking number, whereas you will receive shipment notification by e-mail.

Delivery Within the Hong Kong
we use local courier (Estimated delivery within 1-2 business days), Shipping flat rate of $10 per item.

Delivery outside the Hong Kong (for US, UK, Australia, New Zealand and Germany delivery only.
we use Hongkong Post (Air Parcel), Estimated delivery within 7-14 business days, Shipping flat rate of $30 per order.

Air Parcel delivery time is 7 to 14 working days, If your item has not been received within 14 days, please
contact us by e-mail.

Remark(i)  Delivery might be delayed due to peak season.
Remark(ii) Free Shipping within the Hong Kong for Orders above $200.

Return & Refund Policy
Orders have a 7 day money-back guarantee from the time you receive the goods. The goods and any packaging
should be in an undamaged condition (full refund, not including the return postage).If goods are faulty or
damaged upon delivery please return them within 7 days after you receive the goods (full refund including
the return postage).

Remark: Before any goods are returned please contact us by email and provide your order number. We will
handle your request as soon as possible.

Privacy Policy
Shengbei Necktie is committed to protecting your privacy
This privacy statement discloses what information we gather about you when you visit the
Shengbei Necktie site and describes how we use that information.Our policy is to keep the
personal information we receive from our site completely confidential and used solely for
internal purposes. We will not share your personal information with any other parties.

Information We Collect
Shengbei Necktie does not collect personally identifiable information from individuals unless
they provide it to us voluntarily and knowingly. This means we don't require visitors to register
or provide information to us in order to view our site. If you shop with us via Shengbei Necktie
we collect the following information: name, address and email address for shipping purposes. We
only use your name and address to process your order. The email address you provide is used for
internal purposes only, such as confirming and tracking your order. We may also contact you via
email from time-to-time to keep you up-to-date on the latest Shengbei Necktie news or to send you
our latest catalogue. Shengbei Necktie takes your privacy and security seriously at all times.
Any information gathered will be kept confidential and secure.

Payment Security
Shengbei Necktie collects information that is necessary only to process an order. We do not collect,
record or store your credit card information on our servers. All payments are processed through Paypal
in the most secure environment. All account information collected on this web site is stored on Paypal's
secure site and is not available to us, other than shipping and email information. Please review the terms
of use and privacy policy for Paypal at "www.paypal.com".